All your questions, one page

Everything dealers ask, answered.

The 19 questions we hear most from dealer principals, GMs, and marketing managers evaluating CarDescribe. Search for what you need — or scroll the categories below.

// 01 Getting started 3 questions
vAuto and many more inventory management systems — any tool that lets you export a vehicle list. If you can copy-paste a row, CarDescribe can describe it.
Set up a custom export view in your inventory tool with these columns: Stock #, Year/Make/Model/Trim, Color, Interior, Transmission, VIN, Mileage, Certified (Y/N), Selected Vehicle Equip, and New/Used. Export, copy all rows including the header row, and paste into CarDescribe. The equipment columns produce significantly richer descriptions. See the Setup Guide for step-by-step instructions and a downloadable column template.
New accounts include 2,000 descriptions in your first 30 days — included in your subscription at no extra charge. This lets you describe your entire inventory from day one without worrying about hitting a monthly limit.
// 02 Features & workflow 7 questions
Both — and that's rare. Almost every other description platform only handles used cars and stops there. CarDescribe writes for your entire lot: new vehicles get factory warranty language, trim-level highlights, and in-stock urgency. Used and CPO get their own appropriate language. One workflow, every VIN.
When a vehicle is marked certified AND the brand matches your franchise brand, CarDescribe automatically writes the accurate manufacturer CPO paragraph — inspection points, warranty terms, CARFAX details, and roadside assistance. Accurate CPO details are built in for 35+ brands. If the vehicle isn't certified, or the brand doesn't match your franchise, the CPO paragraph is never included.
CarDescribe handles mixed inventory automatically. CPO details are only applied when the vehicle brand matches the dealership franchise brand — so a Honda on a Nissan store will never incorrectly receive Nissan CPO language. You stay accurate and compliant by default.
Yes — the CarDescribe Chrome extension opens the tool as a side panel directly in your browser alongside vAuto or any inventory system. No tab switching required. Log in once, stay logged in, and generate descriptions without ever leaving your workflow. Install from the Chrome Web Store →
Absolutely. Add as many users as you need and assign each person to only the stores they work at. Single-store users go straight to their store automatically. Multi-store users select from their assigned locations. Unlimited users on every plan.
Honestly — it varies. A single vehicle can be as fast as 10–20 seconds. Batches of 10 cars sometimes take longer than that depending on equipment lists, CPO complexity, and current AI load. Most stores still complete their daily inventory in under 10 minutes total.
Add one script tag to your VDP template. The moment you generate a description, CarDescribe saves the Vehicle JSON-LD schema to our API. Every time your VDP loads, the script invisibly injects that pre-saved schema into the page head. Google and AI search engines read it during indexing. The schema includes VIN, year, make, model, color, mileage, drivetrain, condition, and the AI-generated description text. We provide the exact script tag to send your web vendor — it's a one-time install.
// 03 Pricing & billing 6 questions
Self Service means your team logs in and generates daily — Starter $395/mo (250 descriptions), Professional $595/mo (500 descriptions), Power $795/mo (750 descriptions).

Full Service means we handle everything — we generate descriptions for your entire inventory and we upload them for you. Starts at $995/mo for 1 store; volume pricing at $895/store for 2–3 stores and $795/store at 4+ stores.

What Full Service requires: we need vAuto or inventory-management access so we can upload directly. We never mark anything certified, and we never touch pricing — those decisions stay yours.
No. Never. No setup fees on any plan, ever.
Month-to-month with a 30-day cancellation notice. Optional 12-month commitment gives you the 13th month free — no evergreen clause, and your subscription returns to month-to-month at term end. You are never locked into another annual term without your explicit agreement.
Commit to 12 months and get the 13th month free — pay for 12, get 13 months of access. No setup fees. After the term ends your subscription goes month to month with no evergreen clause.
If you've generated between 10 and 50 descriptions and aren't satisfied within your first 30 days, email support@cardescribe.com and we refund your first month — same day, no forms, no questions.
Send a written cancellation notice to support@cardescribe.com with 30 days notice. Your access continues through the end of your final 30-day period.
// 04 Security & integration 3 questions
No. We never need your login credentials or system access. You copy and paste your vehicle data — CarDescribe never connects to your systems directly. Every dealer group's data is fully isolated and encrypted. We do not touch your DMS — ever. (Full Service customers grant us inventory-management access only — never DMS.)
No. CarDescribe works alongside Dealer.com, DealerOn, Dealer Inspire and many more — any vendor. We focus on description content and Vehicle Schema; your website provider keeps doing everything else.
CarDescribe is powered by advanced large language model technology — the same class of AI used by Fortune 500 companies — purpose-built for automotive dealers, with your location, nearby communities, franchise brand, CPO program details, and an optional documentation-fee setting embedded into every description.
// no matches
Try a different search term, or email support@cardescribe.com.
// still curious

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